Privacy and Cookies

What are Cookies?

Cookies are small files, typically containing letters and numbers that are downloaded on to your computer, smart phone or tablet device by websites that you visit. Cookies are widely used to make websites work or work more efficiently. We use cookies to keep track of what you have in your basket, to display your recently viewed items and to provide you with relevant product recommendations and also to remember you when you return to our website.

If you do not wish to enable cookies, you will still be able to browse our website, however, if you would like to order products or manage your account, you will need to have cookies enabled - please see the section on managing cookies which provides further information about this.

Our cookies policy

We do not store personally sensitive data such as credit or debit card numbers or postal address or telephone information in the cookies that we create. We simply use encrypted information contained within each cookie to help improve your shopping experience for example by helping us to suggest relevant related products to you whilst you are browsing.

To make full use of the shopping, account management and the personalised features of our website, it is important that your computer, smart phone or tablet is set to accept cookies. Most websites use cookies, however if you would prefer to block, restrict or delete cookies from our website, you can use your browser to do this. Whilst this policy provides some guidance on how to do this, each browser is different, so please check the 'Help' menu of your particular browser to learn more about how to change your cookie preferences.

The table below explains the cookies that we use that have been issued by our website and why.

First party cookies (cookies issued by our website)

3rd Party Cookies

When you visit our website you will find that some cookies have been downloaded that have not been issued by us but have been issued from other websites. For example if you access one of our web pages that contains embedded links or content, e.g. from YouTube, Facebook or Twitter, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third party websites for more information about their cookies and how to manage them.

Similarly, we also have a number of relationships with carefully chosen advertising companies who may choose to set cookies during your visit. These are used to offer different products and services based on what you appear to be interested in. If you would like to opt out, please go to the Network Advertising Initiative website . Please note that we are not responsible for the content of the Network Advertising Initiative's website)

The table below explains the cookies that have been issued by other websites whilst you are browsing our website, and why. Please note that the names of the individual cookies issued by these websites may change.

Flash cookies (or Local Shared Objects)

We display some of our video and product image content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your shopping experience by providing video and product image zoom functionality. Flash cookies are stored on your device in much the same way as usual cookies, but they're managed differently by your browser. If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings (http://www.adobe.com/special/products/flashplayer/security/index.html). Please note, that if you disable Flash cookies you'll unable to access certain types of content on the site, such as some videos and product image zoom in functionality.

The table below explains the flash cookies that have been issued by other websites whilst you are browsing our website, and why. Please note that the names of the individual cookies issued by these websites may change.

Social network share tools

Our website provides you with the opportunity to 'share' content with friends through social networks , such as Facebook, Twitter and Pinterest. You may be sent cookies from these websites. We do not control the setting of these cookies and so we suggest you check these third-party websites for more information about their cookies and how to manage them.

The table below explains the cookies that have been issued by these websites whilst you are browsing our website, and why. Please note that the names of the individual cookies issued by these websites may change.

Further information about cookies

If you would like further information about cookies in general and how to manage them, may we suggest that you visit (http://www.aboutcookies.org) which provides a useful guide to deleting and controlling cookies, brought to you by OUT-LAW, part of international law firm Pinsent Masons.( Please note that we are not responsible for the content of this website).

Managing Cookies

If cookies aren't enabled on your computer, smart phone or tablet device it will mean that your shopping experience on our website will be limited to browsing. You won't be able to add items to your basket order item or manage your account.

Enabling cookies for Personal Computers

Browser Type	Steps
	Microsoft Internet Explorer versions 6.0, 7.0, 8.0, 9.0 Click on Tools at the top of your browser window and select Internet options , then click on the Privacy tab Ensure that your Privacy level is set to Medium or below , which will enable cookies in your browser
	Mozilla Firefox Click on Tools at the top of your browser window and select Options Then select the Privacy icon Click on the ' Firefox will: ' drop down box and change the value to ' Use custom settings for history ' Ensure the ' Accept cookies from sites ' and ' Accept third party cookies ' boxes are ticked
	Google Chrome Click on Wrench icon at the top of your browser window and select Settings Click the Under the Hood tab, select the Privacy section , and select the Content settings button Select Allow local data to be set
	Safari Click on the Cog icon at the top of your browser window and select the Preferences option Click on Security , and check the option that says Block cookies from third-party and advertisers

Enabling cookies for Apple MAC computers

Browser Type	Steps
	Safari Click on Safari at the top of your browser window and select the Preferences option Click on Security and check the option that says Block cookies from third-party and advertisers
	Firefox Click on Firefox at the top of your browser window and select the Preferences option Then select the Privacy icon Click on the ' Firefox will: ' drop down box and change he value to ' Use custom settings for history ' Ensure the ' Accept cookies from sites ' and ' Accept third party cookies ' boxes are ticked
	Opera Click on the Opera at the top of your browser window and select Preferences Select the Advanced tab Select Cookies from the side navigation list Then select Accept cookies option

All other browsers

Please consult your documentation or online help files.